Shipping policy
📦 Order Processing
All orders are processed within 24–48 business hours after successful payment.
Orders placed on Sundays or public holidays will be processed on the next working day.
As we operate on a dropshipping model, products are shipped directly from our verified suppliers.
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🚛 Shipping Time
Standard Delivery: 5–10 business days
Remote Locations: 7–14 business days
Delivery time may vary depending on location, courier partner, weather conditions, or local restrictions.
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🇮🇳 Shipping Coverage
We currently ship across India only.
International shipping is not available at this time.
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💰 Shipping Charges
Free Shipping on prepaid orders (recommended for cosmetics).
Cash on Delivery (COD) may be available on selected pin codes (additional charges may apply).
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🧴 Packaging & Safety
All cosmetic products are packed in secure, leak-proof, tamper-resistant packaging.
Extra care is taken to prevent damage during transit.
Slight variation in packaging design may occur depending on supplier availability.
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📍 Order Tracking
Once shipped, tracking details will be shared via SMS / WhatsApp / Email.
Tracking updates may take 24 hours to reflect after dispatch.
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❌ Delays & Exceptions
Delivery delays may occur due to:
Natural disasters
Festival seasons
Courier partner issues
Incorrect address provided by customer
We are not responsible for delays caused by courier companies.
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🚫 Return & Delivery Refusal
Due to the nature of cosmetic products, returns are not accepted once delivered, except in case of:
Damaged product
Wrong item delivered
(Proof required: unboxing video within 24 hours)
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🏠 Incorrect Address / Failed Delivery
If an order is returned due to an incorrect address or customer unavailability, reshipping charges may apply.
No refunds will be issued for failed deliveries due to customer error.
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📞 Contact Us
For any shipping-related queries, contact u
s at:
📧 Email: blossmerajbp@gmail.com
📱 WhatsApp: +91-XXXXXXXXXX
⏰ Support Hours: 10 AM – 6 PM (Mon–Sat)